Reference

Our Legal Terms and Your Rights

next1221 operates under a clear set of legal terms that govern how your account, data, and activity on this platform are handled.

Account TermsPrivacy & DataDANA, OVO, GoPay TransactionsUser RightsJurisdiction Notice
next1221 Our Legal Terms and Your Rights
DATA & SECURITY

How We Protect Your Account and Data

Account security and data handling are central to how next1221 operates. Every login session uses OTP verification sent to your registered mobile number, and payment transactions via DANA, OVO, or GoPay are matched against your verified account wallet before processing. We keep your data only as long as required by applicable rules in your eligible region.

Account Security

Every account login triggers an OTP check to your registered number. Withdrawal requests require a secondary wallet verification step before funds are released to your DANA, OVO, or GoPay account.

Cookie Policy

We use session cookies to keep your account active and preference cookies to remember your lobby settings. No advertising cookies are placed without your consent, and you can manage cookie preferences from your account settings.

Data Retention

Transaction records, including GoPay and OVO transfer logs, are retained for the period required under applicable regulations. You may request deletion of non-mandatory data by contacting support with your account ID.

Your Rights

You can request a full export of your account data, ask us to correct inaccurate records, or raise a concern about how your information is handled — all through the live chat or email support channels listed on this page.

LEGAL CONTACT

Reach Us for Legal and Policy Queries

If you have a question about these terms, want to request your account data, or need to flag a compliance concern, our support team handles legal and policy queries through the channels below. We aim to respond to data and legal requests within a reasonable timeframe.

Live Chat Open the chat window from your account dashboard. Our team handles legal and data queries around the clock, including account verification and policy clarification requests.
Email Support Send your legal or data request to our support address. Include your registered account ID and the nature of your request so we can route it to the right team quickly.
Account Help Centre The Help Centre inside your account covers common legal questions — from data retention periods to how DANA and OVO transaction records are stored and accessed.

Common Legal and Policy Questions

These are the questions we hear most often about our legal terms, data practices, and account rights. If your question is not covered here, reach out via live chat or email.

These terms apply to every account holder on next1221. Access is available only where local law in your region permits, and by opening an account you confirm that you meet the eligibility requirements of your jurisdiction.

When you deposit via DANA, OVO, or GoPay, we record the wallet reference number, transfer amount, and timestamp. This data is used for account verification, dispute resolution, and fraud prevention — not for marketing or third-party sale.

We retain your account and transaction data for the period required under applicable regulations in your eligible region. Non-mandatory data can be requested for deletion by contacting our support team with your account ID.

Yes. Send a data export request through live chat or email support, including your registered account ID. We will compile and deliver your account data within a reasonable timeframe as required by applicable rules.

We publish updates to these terms on this page. Continuing to use your account after an update is posted means you accept the revised terms. We recommend checking this page periodically if you have ongoing account activity.

Availability depends on local law and the eligibility rules of your specific region. Players in Jakarta and Bandar Lampung, like all users, should confirm that access is permitted under the regulations applicable to their location.